Last Updated: April 17, 2026
1. Introduction
Jacob & Sons Industrial Supplies (“we,” “us,” or “our”) respects your privacy and is committed to protecting your personal information. This policy explains how we collect, use, and safeguard your data in accordance with the Protection of Personal Information Act (POPIA) of South Africa.
2. Information We Collect
To provide our procurement and technical supply services, we may collect the following information:
- Contact Details: Name, email address, and phone numbers.
- Business Information: Company name, VAT number, and registration details.
- Logistics Data: Physical addresses for site deliveries.
- Financial Information: Bank details for processing payments and refunds.
3. How We Use Your Information
We use the collected data strictly for business purposes, including:
- Generating technical quotes for industrial equipment (pumps, valves, etc.).
- Processing and delivering your orders to site.
- Managing customer accounts and providing technical support.
- Complying with South African tax and legal requirements.
4. Information Sharing
We do not sell your data. We only share your information with third parties when necessary to fulfill our service to you, such as:
- Logistics Partners: To ensure your equipment is delivered to the correct site.
- Manufacturers: When technical warranty registrations are required.
- Legal Authorities: Only when required by law or to protect our legal rights.
5. Data Security
We implement strict technical and organizational measures to secure your data against unauthorized access, loss, or destruction. This includes secure digital storage and restricted access to sensitive business files.
6. Your Rights
Under POPIA, you have the right to:
- Request access to the personal information we hold about you.
- Request the correction or deletion of outdated or incorrect data.
- Object to the processing of your data for direct marketing purposes.
7. Contact Us
If you have any questions regarding this Privacy Policy or how your data is handled, please contact our Information Officer at:
- Email: info@jacobandsons.co.za